Brisbane WordPress Experts
We specialise in ongoing support, maintenance and repairs of WordPress websites...
WordPress websites are just like your car in that if they are not maintained well they can fail. We offer a range of options as both pre-emptive and ongoing care plans as well as ad hoc pay as you go style support.
WordPress Care Plans
These are our pre-emptive ongoing support plans that will help your WordPress powered website stay in perfect operating condition. Learn more about our care plans below.
Ad Hoc Support Services
These services are our pay as you go to support services. We can effectively help you with any WordPress based website related issue or content update. This service is available in an array of packages and works on a pre-paid credit basis. For more information on our ad hoc service or to gain help straight away please use the inquiry form below.
WordPress Care Plans
WordPress Care Plans are the best way to protect your website investment. Each week a member of our team will connect to your site and perform regular ongoing maintenance and support tasks.
On top of the ongoing support and maintenance, we also monitor your website performance, security and availability 24/7. Our larger plans also include design and development credits that can be used for adding content, making visual changes and much more.
All of our care plans include the following key features:
- 24/7 Uptime Monitoring
- Daily Security Monitoring
- Daily Performance Monitoring
- WordPress Framework Updates
- WordPress Theme Updates
- WordPress Plugin Updates
- Daily Full Website Backups
- Monthly Written Reporting
Plans Start From
Per Website / Per Month
WordPress Ad Hoc Support
From time to time things just need fixing or support with almost any website. Our ad hoc WordPress support can be purchased in a range of pre-paid credit blocks. Each credit is the equivalent of a period of time and the value is dependant on the type of support you need. For most support needs 1 credit is equal to 1 hour, however, back end development of coding related tasks generally 1 credit is equal to 30 minutes.
Ad hoc support credit packages start at a 3 credit package and range all the way up to a 50 credit package. The more credits you purchase the cheaper the credit cost is. We recommend that in most cases you may find subscribing to one of our care plans are a better value or fit for your business.
If you need help immediately or would like to get an estimate to fix an issue please complete the support request form on this page. If you need content added to your site we can also perform that task using our credit-based system so please reach out to our team for more information.