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Website Support | WordPress Care Plan | Website Technical Audit

WordPress Care Plan

WordPress is one of the most popular website platforms available today. Millions of people use WordPress to power their websites, and the WordPress community is constantly growing. WordPress is a great platform for small businesses, personal blogs, and even large scale enterprise websites. However, WordPress can be a bit daunting for those who are not familiar with it. That’s where our WordPress Care Plan comes in. Our WordPress Care Plan provides expert support and maintenance for your WordPress website. We’ll handle all of the updates and security patches for you, so you can focus on running your business. We also offer daily backups and restore services, so you never have to worry about losing your data. Our WordPress Care Plan is the perfect solution for those who want to take advantage of WordPress without the hassle of managing security and updates.

WordPress Care Plan Website Support

WordPress Care Plan Benefits

WordPress websites need regular care and attention to maintain optimal security and performance. WordPress itself is a secure platform, but because WordPress websites are so popular, they are often targeted by hackers. WordPress websites must be kept up to date with the latest version of WordPress and all plugins and themes must be kept up to date as well. In addition, it is important to create backups of your WordPress website regularly in case of hacking or other disasters. Websites that are not properly cared for are at risk of being hacked, which can lead to loss of data, downtime, and reputation damage. A WordPress Care Plan helps to ensure that your WordPress website is regularly updated and backed up and that you have access to expert support if and when you need it. Need Help? Contact our team for more information.

WordPress Website Support Technician
WordPress Website Support

Care Plan Key Features Include

Most care plans offered by Conceptual Creative include the following key benefits and features to help protect your website investment.

  • Safe Website Updates
  • Vulnerability Checks
  • Website Backups
  • Uptime Monitoring
  • Performance Monitoring
  • Performance Optimisation
  • Email Ticket Support
  • Doman Name Management
  • Much More…

Check out our starter, standard and professional plans below.

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Website Technical Audit

Conceptual Creative believes all business owners should be able to compete on a level playing field when it comes to their website and online marketing.

Often a business owner will sense that something is wrong with their website but won’t understand where to start or what to do to fix their presence.

Conceptual Creative performs a website technical audit on your website and looks at many difference factors including visual, technical, SEO and provides you with a written report pack full of insights and low hanging fruit that you can tackle to get your website back on track. Best of all this audit is completely free simply complete the form at the bottom of this page to get your free website audit and opportunities report.

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Ad-hoc Website Support

We understand that not every website is built the same and that you may only need support from time to time. We offer a pre-paid website support solution for those not looking for an ongoing care plan.

Our ad-hoc support packages come in the following package sizes:

  • WordPress Support 5 Hour Block
  • Website Development Support Back End 5 Hour Block
  • E-Commerce Support 5 Hour Block

If you need more time simply purchase another block and we will continue our support. Please note that if you reach out to our team first we can provide you with a time estimate and a custom time package can be provided to your business at a discounted rate.

Starter Care Plan

Best For Small Sites 5 Pages Or Less
$ 99.00 per month inc. GST
  • Daily Backups
  • Website Framework Updates
  • Website Plugin Updates
  • Website Theme Updates
  • 24/7 Uptime Monitoring
  • Initial Performance Optimisation
  • Performance Monitoring
  • Initial Security Optimisation
  • Security Monitoring
  • Monthly Reporting
  • Email Ticket Support
  • Domain Name Management
  • WordPress Website Hosting

Standard Care Plan

Best For Sites 10 Pages Or Less
$ 199.00 per month inc. GST
  • Daily Backups
  • Website Framework Updates
  • Website Plugin Updates
  • Website Theme Updates
  • 24/7 Uptime Monitoring
  • Initial Performance Optimisation
  • Performance Monitoring
  • Initial Security Optimisation
  • Security Monitoring
  • Monthly Reporting
  • Email Ticket Support
  • Domain Name Management
  • WordPress Website Hosting
  • 45 Mins Web Changes Monthly
  • Priority Support

Professional Care Plan

Best For Larger Sites & E-Commerce
$ 399.00 per month inc. GST
  • Daily Backups
  • Website Framework Updates
  • Website Plugin Updates
  • Website Theme Updates
  • 24/7 Uptime Monitoring
  • Initial Performance Optimisation
  • Performance Monitoring
  • Initial Security Optimisation
  • Security Monitoring
  • Monthly Reporting
  • Email Ticket Support
  • Domain Name Management
  • WordPress Website Hosting
  • 90 Mins Web Changes Monthly
  • Priority Support
  • Phone Support
  • E-Commerce Support

Website Changes Included In Care Plans: Updates and changes made to existing pages (adding new pages is a separate charge), examples of website changes that are included are changing written text, headings, adding team members, updating testimonials, changing out pictures and media, colours, fonts etc or adding new sections to existing pages. You can also use this time to add blog posts to your blog.

Daily Backups: Our system takes two daily backups that are both stored away from your website and our hosting server allowing for fast recovery during critical downtime and redundancy in case of errors.

Managed Updates: We perform regularly scheduled maintenance on your website as well as critical updates and vulnerability updates as required for your framework, themes and plugins.

Uptime Monitoring: Our servers report back to our team any downtime whether it be for maintenance or other reasons in real-time so that we can investigate and restore services if necessary or possible.

Priority Support: Customers on standard and professional care plans move to the front of the queue for all support requests submitted through our website support forms.

Phone Support: is only available during business hours and is subject to availability. Please note that any phone support provided will consume part of your ongoing monthly web changes time.

WordPress Care Plan via @CCreativeAus
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