WordPress Support – Care Plan Services

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WordPress Support Care Plan

Why is WordPress Support Care Plans Important?

WordPress is a machine when it comes to being the most popular content management system in the world. Like any good machine it needs regular maintenance and support to keep operating at its peak.

Imagine if you spent several thousand dollars on a website only to have it slow down, break or fail completely. Conceptual Creative provides a WordPress care plan service aimed at providing peace of mind that someone is looking after and protecting your web design investment.

A care plan is the best form of preventative maintenance and security for your WordPress website as it works to ensure that your website is always patched, backed up and supported.

Care Plan Standard
Care Plan Standard
$110.00 inc. GST per month

Suitable for most non complex business websites that need a little work done each month. Key Features Include: 30 minutes per month development time plus all standard care plan features shown below.

$110.00 inc. GST per month
Care Plan Pro
Care Plan Pro
$185.00 inc. GST per month

Suitable for most non complex business websites that need a little work done each month. Key Features Include: 90 minutes per month development time plus all standard care plan features shown below.

$185.00 inc. GST per month
Care Plan Deluxe
Care Plan Deluxe
$250.00 inc. GST per month

Suitable for most non complex business websites that need a little work done each month. Key Features Include: 120 minutes per month development time, Support for WooCommerce, Membership systems and e-learning, plus all standard care plan features shown below.

$250.00 inc. GST per month

Standard WordPress Support Care Plan Features

Below are our standard care plan inclusions that exist in every care plan service we offer. We also provide prepaid design and development time blocks in 5, 10, 15, 20, 25, 30, 35 and 40 hour blocks. The larger the block the cheaper the hourly rate paid. Contact our team for more information on our support packages and prepaid blocks.

Safe Updates

Our team backs up your website, installs updates, checks that the updated site is working properly.

Vulnerability Checks

We regularly monitor your site for any vulnerabilities and update or repair if possible.

Theme & Plugin

We update and manage your website theme and plugins guaranteed once per month.

WordPress Core

We patch and update your WordPress core framework both minor and major patches.

Daily Backups

We perform daily offsite backups of your full website and all its components for safe keeping.

Uptime Monitoring

We monitor your website 24/7 t. make sure it is online and investigate downtime incidents.

Security Scanning

Daily security scans to help monitor and protect your website from security issues.

Performance Scanning

Daily performance checks so that we can monitor your website performance and load times.

Monthly Reporting

Each month we email you a website health report showing the current status of your website.

Google Analytics

We monitor your google analytics and provide you with an overview in your monthly report.

SEO Rank Monitoring

We set up and watch up to 25 keywords per website and report rank changes each month.

Comment Moderation

Our team monitors and removes bad comments from your site once a month.

Email Ticket Support

Simply complete our support portal fomr on our website to get email support.

Phone Support

Call our office during business hours for phone based support for your services.

Live Chat Support

Live chat support is available from our website during business hours or leave a message.

Domain Management

Never miss a domain name renewal again with our domain management service.

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